Updates and Contact

TERMS OF SERVICE

Last updated: February 8, 2026

Welcome to Preggy! These Terms of Service ("Terms") constitute a legally binding contract between you and Preggy. By creating an account or using the app, you agree to these terms.

MEDICAL DISCLAIMER

Preggy is a wellness tool and does NOT provide medical advice.

The app is not a substitute for professional medical care. If you have concerns about your health or pregnancy, always contact your midwife, doctor, or other qualified healthcare provider.

  1. ACCEPTANCE OF TERMS

By creating an account or using the app, you confirm that:

  • You have read and understood these terms

  • You agree to these terms

  • You are 16 years of age or older

  • You will use the app in accordance with all applicable laws and regulations

If you do not agree to these terms, you may not use the app.

  1. WHAT IS PREGGY?

Preggy is a mobile application designed to support pregnant women with:

  • Mood tracking: Track your mood, emotional state, and well-being throughout pregnancy

  • AI assistant (NIA): Get personalized support, information, and answers to pregnancy-related questions 24/7

  • Product scanner: Scan food, drinks, and skincare products to check pregnancy safety

  • Sleep tracking: Analyze your sleep patterns and get insights (Preggy+ feature)

  • Kick counter: Track your baby's movements and monitor activity patterns

  • Weekly analyses: Discover patterns and insights about your pregnancy journey

  • Community: Connect with other pregnant women, share experiences, and find support

  • Articles & content: Access expert advice, tips, and pregnancy information

  • Inbox: Receive personalized tips, reminders, and updates

  1. ACCOUNT & REGISTRATION

3.1 Creating an Account

  • You must create an account with a valid email address

  • You are responsible for keeping your password confidential

  • You are responsible for all activities under your account

  • You must notify us immediately of any unauthorized use of your account

3.2 Truthfulness

You agree to provide truthful, accurate, and complete information during registration and keep it up to date.

3.3 Account Deletion

You can delete your account at any time via Settings → Account → Delete Account.

This permanently deletes all your personal data stored in the cloud and locally.

  1. PREGGY+ SUBSCRIPTION

4.1 Subscription Options

Preggy+ offers premium features, including:

  • Unlimited NIA chat messages (free users: 10/month)

  • Advanced sleep tracking with detailed insights

  • Unlimited product scanner usage (free users: 5 scans/month)

  • Extensive pattern analyses and personalized reports

  • Priority support for faster response times

  • Ad-free experience (if ads are introduced)

Pricing:

  • Monthly: €14.99/month

  • Annual: €99.99/year (€8.33/month — save 44%)

Free Trial:
New users get 3 days free, then the subscription automatically renews unless canceled before the trial ends.

4.2 Payment

  • Payment is processed through your iTunes Account

  • Payment is charged upon confirmation of purchase

  • Subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current period

  • Your account will be charged for renewal within 24 hours before the end of the current period

  • Subscriptions may be managed and auto-renewal may be turned off in App Store Account Settings

4.3 Cancellation & Refunds

To cancel: Via App Store Settings → Subscriptions → Preggy+

Cancel during trial: Cancel at least 24 hours before trial ends to avoid charges

Refunds: No refunds for unused portions of a subscription, except where required by law

Refund requests: May be submitted to Apple via reportaproblem.apple.com

4.4 Price Changes

We reserve the right to change subscription prices. You will be notified at least 30 days in advance. Price changes take effect from your next renewal date.

4.5 Free Version

Preggy offers a free version with limited features:

  • Unlimited mood logs

  • 10 NIA chat messages per month

  • 5 product scans per month

  • Unlimited kick counter

  • Community access

  • Basic weekly insights

  1. AI ASSISTANT (NIA) – USE & LIMITATIONS

5.1 What is NIA?

NIA is an AI-powered assistant that provides:

  • General information about pregnancy, nutrition, and wellness

  • Emotional support and encouragement

  • Wellness tips and advice

  • Answers to frequently asked questions

5.2 What NIA is NOT

NIA does NOT provide medical advice and is NOT a substitute for:

  • Your midwife

  • Your general practitioner

  • Your obstetrician/gynecologist

  • Emergency services

  • Medical diagnosis or treatment

5.3 AI Limitations

You understand and accept that:

  • AI can make mistakes or provide inaccurate information

  • AI responses are general and not specific medical advice

  • You must always consult a medical professional for health issues or concerns

  • Your chat data is processed as described in the Privacy Policy

5.4 Emergencies

In case of an emergency:

  • Do NOT use NIA

  • Call emergency services immediately (US: 911, EU: 112, or your local emergency number)

  • Contact your healthcare provider immediately

  1. PRODUCT SCANNER – USE & LIMITATIONS

6.1 What the Scanner Does

The product scanner uses AI to:

  • Analyze product images and identify ingredients

  • Provide pregnancy-safety assessments based on established guidelines (RIVM, NVOG, ACOG)

  • Offer alternatives and recommendations

6.2 What the Scanner is NOT

  • NOT a substitute for medical advice

  • NOT 100% accurate (AI can make mistakes)

  • NOT responsible for individual allergies or sensitivities

  • NOT a guarantee of product safety

Always consult your healthcare provider if you have concerns about a specific product.

  1. ACCEPTABLE USE POLICY

7.1 You Agree NOT To:

  • Use the app for illegal purposes

  • Harass, bully, threaten, or harm others

  • Provide false, misleading, or fraudulent information

  • Reverse-engineer, decompile, or disassemble the app

  • Attempt to breach the app's security or access unauthorized data

  • Send spam or unwanted messages in the community

  • Use bots, scripts, or automated systems to interact with the app

  • Provide medical advice to other users (share experiences only)

  • Share content that is illegal, harmful, offensive, or violates others' rights

7.2 Community Behavior

In the Preggy community, we expect:

  • Respectful communication and empathy

  • No hate speech or discriminatory language

  • No medical advice — share only personal experiences

  • Respect privacy — do not share others' personal information

  • Report violations — help us keep the community safe

Violation of these rules may result in account suspension or termination.

  1. INTELLECTUAL PROPERTY

8.1 Preggy's IP

All content in the app (text, graphics, logos, icons, features, functionality, design, code) is owned by Preggy and protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, reproduce, or distribute app content without permission

  • Use Preggy's trademarks or branding without authorization

8.2 Your Content

Content you create (mood logs, notes, kick counter data, photo memories, community posts) remains yours.

However, by sharing content in the Community, you grant Preggy a non-exclusive, worldwide, royalty-free license to:

  • Host, store, and display that content

  • Moderate or remove content that violates our policies

You retain ownership of your content and can delete it at any time.

Content NOT shared in Community (mood logs, private notes, photo memories) is yours alone and Preggy has no rights to use or display it publicly.

  1. DISCLAIMER & LIMITATION OF LIABILITY

9.1 "As-Is" Service

Preggy is provided "as is" without any warranty, express or implied. We do not guarantee that:

  • The app will be error-free or uninterrupted

  • All errors will be corrected

  • The app will meet all your expectations or requirements

  • AI responses are accurate, complete, or reliable

  • Third-party services (HealthKit, Firebase, etc.) will always be available

9.2 Medical Disclaimer

IMPORTANT:

  • Preggy is NOT a medical device

  • Preggy is NOT a substitute for medical care

  • Do NOT use Preggy to diagnose or treat medical conditions

  • Always contact a healthcare provider when in doubt

9.3 Limitation of Liability

To the extent permitted by law, Preggy is NOT liable for:

  • Indirect, incidental, special, consequential, or punitive damages

  • Loss of data, revenue, profits, or business opportunities

  • Damages caused by use or inability to use the app

  • Damages caused by AI-generated content or inaccuracies

  • Medical complications, health problems, or adverse outcomes

Maximum liability: If we are found liable, our total liability is limited to the amount you paid for Preggy+ in the last 12 months (or €50 if you used the free version).

  1. TERMINATION

10.1 By You

You may stop using the app and delete your account at any time via Settings → Account → Delete Account.

10.2 By Us

We reserve the right to terminate or suspend your access to the app if:

  • You violate these Terms

  • You misuse the app or its features

  • You harm, harass, or intimidate other users

  • We are legally required to do so

  • Your account has been inactive for an extended period

We will notify you before termination unless prohibited by law.

  1. CHANGES TO THE SERVICE

We reserve the right to:

  • Add, modify, or remove features

  • Update or redesign the app

  • Temporarily or permanently discontinue the service (with notice)

Important changes will be announced via:

  • In-app notification

  • Email

  • App Store release notes

  1. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in:

  • Legal requirements

  • App features or functionality

  • Business practices

For material changes:

  • You will be notified at least 30 days in advance

  • The "Last updated" date will be changed

  • You will receive a notification in the app

Continued use of the app after changes means acceptance of the new Terms.

  1. GOVERNING LAW

13.1 EU Users

These Terms are governed by the laws of the Netherlands. Any disputes will be submitted to the competent court in the Netherlands.

However, if you are a consumer in another EU jurisdiction, you retain any mandatory consumer protection rights under your local law.

13.2 Non-EU Users

If you are outside the EU, these Terms are governed by the laws of the Netherlands, except where your local consumer protection laws provide greater rights.

  1. CONTACT & DISPUTES

14.1 Support

For technical questions or support:

Email: support@preggy.co
In-app: Settings → Help & Support

14.2 Complaints

If you are not satisfied with the app or our service, please contact us first. We strive to resolve all complaints within 7 business days.

If we cannot resolve your complaint, you may have the right to submit it to a dispute resolution body or regulatory authority in your jurisdiction.

  1. MISCELLANEOUS

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Preggy regarding the use of the app.

15.2 Severability

If any part of these Terms is declared invalid or unenforceable, the remaining parts remain in full effect.

15.3 No Waiver

Failure to enforce a provision does not mean we waive that right in the future.

15.4 Apple Terms

These Terms are between you and Preggy, not Apple. Apple is not responsible for the app or its content. However, Apple (and Apple's subsidiaries) are third-party beneficiaries of these Terms and have the right to enforce them.

  1. COMPANY INFORMATION

Preggy is operated by:

CALEIDOCENT
Chamber of Commerce (KvK): 80499783
Address: C.P.M. Rommeplantsoen 71, Netherlands

CONTACT INFORMATION

Preggy
Email: support@preggy.co
Website: preggy.co

For questions about these Terms or the app, please don't hesitate to contact us. We're happy to help!

© 2026 Preggy. All rights reserved.